Building Permit Technician

• Assume Good Intent: Approach each interaction with positive mindset and openness to understand others.
• Model Professionalism: Maintain high standards in behavior and communication that reflects our values.
• Apply Countywide Lens: Consider the broader impact of decisions on our community and organization as a whole.
• Be Solutions-Oriented: Focus on finding constructive solutions rather than dwelling on problems or challenges.
• Practice Servant Leadership: Prioritize the needs of others, fostering a supportive and collaborative work environment.
• Support Meaningful Work-Life Balance: Encourage boundaries that support personal well-being while achieving professional responsibilities.

• Receive, review, and process building permit applications and related documents for completeness and accuracy.
• Assist applicants, contractors, property owners, architects, engineers, and the public with permit requirements, application procedures, fees, and applicable regulations.
• Enter and maintain permit, project, inspection, and property information in the permitting or records-management system.
• Review construction plans and supporting documents for completeness and compliance with established submittal requirements.
• Calculate permit fees and issue permits in accordance with applicable policies, fee schedules, and regulations.
• Coordinate the routing of permit applications and plans to building officials, inspectors, plan reviewers, and other departments or agencies as required.
• Schedule and coordinate building inspections and provide applicants with inspection-related information.
• Track permit status, corrections, approvals, expirations, and outstanding requirements.
• Process permit revisions, renewals, extensions, cancellations, and final documentation.
• Maintain organized electronic and paper permit files and ensure records are accurate and up to date.
• Research permit and property records and respond to requests for information in accordance with applicable public-records requirements.
• Explain building codes, zoning requirements, ordinances, policies, and permitting procedures within the scope of the position.
• Identify incomplete applications or missing information and communicate required corrections to applicants.
• Receive and process payments and maintain accurate financial and permit records.
• Prepare correspondence, reports, notices, and other documents related to permitting activities.
• Assist with resolving customer concerns and direct technical or code-related questions to the appropriate building official or inspector.
• Maintain confidentiality and exercise sound judgment when handling sensitive or official records.
• Perform other related duties as assigned.

• High school diploma or equivalent.
• One to three years of experience in permitting, construction, building inspection, planning, zoning, municipal government, customer service, or a related field; equivalent education and experience may be considered.
• Working knowledge of office procedures, recordkeeping, computer applications, and customer service practices.
• Ability to read and understand basic construction plans, permit documents, and related technical information.
• Strong written and verbal communication skills.
• Ability to accurately enter, retrieve, and maintain detailed information.
• Ability to interpret and apply established policies, procedures, codes, and regulations.
• Strong organizational skills and attention to detail.
• Ability to work effectively with the public, contractors, design professionals, coworkers, and government officials.

• Experience working in a municipal or governmental permitting environment.
• Knowledge of the International Building Code (IBC), International Residential Code (IRC), International Mechanical Code (IMC), International Plumbing Code (IPC), International Fire Code (IFC), Colorado Wildfire Resiliency Code and applicable local codes and resolutions.
• Experience with electronic permitting or community-development software.
• ICC Permit Technician certification or willingness to obtain certification.
• Previous experience in construction, plan review, building inspection, planning, zoning, or code enforcement.

• Knowledge of building permit processes and administrative procedures.
• Ability to interpret regulations and explain requirements clearly to applicants.
• Ability to identify missing or inconsistent information in permit applications.
• Proficiency with Microsoft Office or similar office software.
• Ability to learn and effectively use permitting, document-management, and database systems.
• Ability to prioritize multiple applications and deadlines while maintaining accuracy.
• Professional and courteous customer-service skills.
• Ability to handle difficult situations and resolve routine customer concerns appropriately.
• Ability to maintain accurate and confidential records.

EOE Statement

Lake County is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, or veteran status. Assistance or accommodation during the application process due to a disability is available upon request.

Notice of Work Authorization Requirement

Applicants must be authorized to lawfully work for any employer in the United States. Lake County is unable to sponsor or take over sponsorship of an employment Visa.

Notice of Emergency/Disaster Responsibilities

All Lake County Employees may be required to work as a Disaster Service Worker when a local declaration of emergency or disaster is declared by the Board of County Commissioners. To be prepared for this role, all employees and emergency service function (ESF) leads will attend emergency management trainings and exercises as requested by the Director of Emergency Management. With advanced notification from OEM, employees will make reasonable efforts to attend training events in coordination with other employees and supervisors.

Other Duties

Please note that this job description does not intend to cover or contain a full comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Expected Duration of the Application Process

Due to the nature of the application and selection process for Lake County full-time positions, applicants can reasonably expect the application process to take a significant amount of time to complete before a decision is made to hire or not to hire. Typically, it takes approximately two (2) to four (4) weeks from the date of application to complete the entire selection process. The length of time it takes to complete the process can vary depending on a variety of factors. Please note that this is an estimated duration of the selection process.